Making Me Feel Comfortable
| Autor: | Sharon M. Jones |
|---|---|
| Rok vydání: | 2014 |
| Předmět: |
Adult
Male media_common.quotation_subject Nurses Interpersonal communication Trust Grounded theory Patient safety Nursing Surveys and Questionnaires Mexican Americans Humans Medicine General Nursing Aged media_common business.industry Middle Aged United States Feeling Patient Satisfaction Grounded Theory Female Element (criminal law) Culturally Competent Care Nurse-Patient Relations business Cultural competence Social psychology Qualitative research |
| Zdroj: | Western Journal of Nursing Research. 37:1423-1440 |
| ISSN: | 1552-8456 0193-9459 |
| DOI: | 10.1177/0193945914541519 |
| Popis: | Trust ( confianza) is an important component of patient-centered care and culturally competent care and a major element in the Hispanic culture. The aim of this study was to conceptualize the process of the development of interpersonal trust by hospitalized patients in their nurses. Using the grounded theory method, English-speaking Mexican American patients ( N = 22) were interviewed. The core category was Making Me Feel Comfortable. The cyclical process included a beginning stage (Having Needs, Relying on the Nurse), middle stage (Coming Across to Me, Taking Care of Me, Connecting), and end point (Feeling Confianza) with two outcomes (Confiding in the Nurse, Taking Away the Negative). Anytime there was a negative element during the middle stage, this element halted any further development of trust with the nurse. Unique findings were related to Hispanic cultural values of familism and personalismo. The findings have implications which impact patient safety and quality care. |
| Databáze: | OpenAIRE |
| Externí odkaz: |
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