Operational excellence, organisational culture and agility: the missing link?
| Autor: | André Mendes Carvalho, Eric Rebentisch, Paulo Sampaio, Pedro Saraiva, João Álvaro Carvalho |
|---|---|
| Přispěvatelé: | Universidade do Minho |
| Jazyk: | angličtina |
| Rok vydání: | 2019 |
| Předmět: |
Process management
Total quality management Computer science 4. Education media_common.quotation_subject organisational culture 05 social sciences Organizational culture organisational agility Social Sciences Operational excellence General Business Management and Accounting Improved performance Feature (computer vision) quality 0502 economics and business 050211 marketing Quality (business) total quality management Link (knot theory) Constant (mathematics) operational excellence 050203 business & management media_common |
| Zdroj: | Repositório Científico de Acesso Aberto de Portugal Repositório Científico de Acesso Aberto de Portugal (RCAAP) instacron:RCAAP |
| Popis: | Published online: 16 Sep 2017 In an increasingly dynamic environment where change seems to be the only constant feature, operational excellence programmes are often used to achieve improved performance results. However, the capacity of such approaches to make organisations successful in the long term is yet to be demonstrated. Operational excellence should not be seen as an approach to promote change, but rather to provide tools and framing for people in the organisation to deal with it. Our literature-based theory is that the relationships of operational excellence with both organisational culture and agility have the potential for further integration in the promotion of long-term, sustainable operational excellence initiatives. To do so, such initiatives need to look beyond simple cultural fit and work to promote a more agile behaviour and a cultural capacity to deal with constant change. If these conditions are met, the sustainability of operational excellence should be achieved, with organisations being able to strive in the long term with the promotion of organisational agility capabilities and an adaptable culture. The objective of this paper is to sustain this theory building, proposing the research questions that will help us understand the relationships and integration between the concepts of operational excellence, organisational agility and organisational culture. (undefined) |
| Databáze: | OpenAIRE |
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