Using a Cooking Operation Simulator to Improve Cooking Speed in a Multiproduct Japanese Cuisine Restaurant
Autor: | Syuichi Oura, Takeshi Shimamura, Tomoyuki Asakawa, Tomomi Nonaka, Nobutada Fujii, Toshiya Kaihara, Yoshihiro Hisano |
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Přispěvatelé: | National Institute of Advanced Industrial Science and Technology (AIST), Ganko Food Service Co. Ltd. [Osaka], Kobe University Kobe, Bernard Grabot, Bruno Vallespir, Samuel Gomes, Abdelaziz Bouras, Dimitris Kiritsis, TC 5, WG 5.7 |
Rok vydání: | 2014 |
Předmět: |
Engineering
TheoryofComputation_COMPUTATIONBYABSTRACTDEVICES InformationSystems_INFORMATIONINTERFACESANDPRESENTATION(e.g. HCI) business.industry Customer needs technology industry and agriculture food and beverages Customer requirements Work plan otorhinolaryngologic diseases [INFO]Computer Science [cs] Customer satisfaction InformationSystems_MISCELLANEOUS business Productivity Simulation Restaurant industry |
Zdroj: | Progress in Pattern Recognition, Image Analysis, Computer Vision, and Applications ISBN: 9783319125671 APMS (2) IFIP Advances in Information and Communication Technology IFIP International Conference on Advances in Production Management Systems (APMS) IFIP International Conference on Advances in Production Management Systems (APMS), Sep 2014, Ajaccio, France. pp.556-563, ⟨10.1007/978-3-662-44736-9_67⟩ |
DOI: | 10.1007/978-3-662-44736-9_67 |
Popis: | Part 2: Knowledge-Based Services; International audience; This study was conducted to improve the cooking speed in multiproduct Japanese cuisine restaurants using a cooking operation simulator. Traditionally, restaurants improve cooking speed through menu and cooking operation simplification because the cooking speed depends strongly on customer satisfaction and productivity. In recent years, customer requirements for restaurant menus have become diverse. A restaurant must evolve the menu and cooking operations to adapt to customer needs. Cooking systems of multiproduct restaurants can produce diverse menus, but the cooking speed is low. They should improve the cooking speed to improve customer satisfaction and productivity.A cooking operation simulation was conducted to improve cooking speed by improving the kitchen layout, cooking machine capacity, and work plans. Simulation results show that cooking speed can improve: 1) working habits of crew chiefs should be changed to improve cooperation; 2) IE and QC should be introduced to resolve problems such as staff fatigue; 3) simulations should be conducted frequently to adapt to changing customer needs and changing contents of orders. |
Databáze: | OpenAIRE |
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