Critical Factors for Predicting Users’ Acceptance of Digital Museums for Experience-Influenced Environments
| Autor: | Hui’e Liang, Qianling Jiang, Yue Wu, Shiyu Ni |
|---|---|
| Jazyk: | angličtina |
| Rok vydání: | 2021 |
| Předmět: |
business.industry
Perspective (graphical) Internet privacy Usability Information technology expectation confirmation T58.5-58.64 Affect (psychology) Experiential learning Structural equation modeling Personal development media richness User experience design digital museum websites user experience users’ continuance intention Continuance business Psychology Information Systems |
| Zdroj: | Information Volume 12 Issue 10 Information, Vol 12, Iss 426, p 426 (2021) |
| ISSN: | 2078-2489 |
| DOI: | 10.3390/info12100426 |
| Popis: | Digital museums that use modern technology are gradually replacing traditional museums to stimulate personal growth and promote cultural exchange and social enrichment. With the development and popularization of the mobile Internet, user experience has become a concern in this field. From the perspective of the dynamic stage of user experience, in this study, we expand ECM and TAM by combining the characteristics of users and systems, thereby, constructing the theoretical model and 12 hypotheses about the influencing factors of users’ continuance intentions toward digital museums. A total of 262 valid questionnaires were collected, and the structural equation model tested the model. This study identifies variables that play a role and influence online behavior in a specific experiential environment: (1) Perceived playfulness, perceived usefulness, and satisfaction are the critical variables that affect users’ continuance intentions. (2) Expectation confirmation has a significant influence on perceived playfulness, perceived ease of use, and satisfaction. (3) Media richness is an essential driver of confirmation, perceived ease of use, and perceived usefulness. The conclusions can be used as a reference for managers to promote the construction and innovation of digital museums and provide a better experience to meet users’ needs. |
| Databáze: | OpenAIRE |
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