Requests and know-how questions : Initiating instruction in workplace interaction
| Autor: | Jonas Risberg, Gustav Lymer |
|---|---|
| Jazyk: | angličtina |
| Rok vydání: | 2020 |
| Předmět: |
050101 languages & linguistics
Linguistics and Language Other Social Sciences not elsewhere specified Social Psychology Conversation analysis Communication 05 social sciences workplace interaction Sociology (excluding Social Work Social Psychology and Social Anthropology) 050301 education instruction ethnomethodology requests Language and Linguistics Ethnomethodology Anthropology Component (UML) Mathematics education 0501 psychology and cognitive sciences Sociologi (exklusive socialt arbete socialpsykologi och socialantropologi) Psychology 0503 education Know-how Övrig annan samhällsvetenskap |
| Popis: | While it is recognized that instruction between co-workers is a central component of everyday workplace interaction and learning, this study investigates the ways in which such instructional events are practically initiated in interaction. We analyse recordings of everyday work at a radio station, where journalists prepare and broadcast local news. In our data, a distinction can be made between two interactional contexts from which instructional interactions emerge: searches, where one party is looking for a suitable helper; and established interactions, where the initiation of instruction is prefigured by immediate prior interaction. A further finding is that these two contexts are associated with two different ways of initiating instruction. Direct requests are used in established interactions. In searches, we instead find questions regarding the other person’s procedural knowledge – what we term know-how questions. We finally discuss the ways in which instructional configurations are assembled without reference to institutionally defined instructor/instructed roles. |
| Databáze: | OpenAIRE |
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