Zoning: focused support: a trust wide implementation project
| Autor: | M. Hever, T. Clarke, M. Mellor, J. Grellier, C. O'conner, G. Dodd, Catherine Gamble, R. Chipere, M. Ness |
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| Rok vydání: | 2010 |
| Předmět: |
Value (ethics)
Risk Management Knowledge management National Health Programs Quality Assurance Health Care Operational policies business.industry Mental Disorders MEDLINE Social Support Psychiatric Nursing Continuity of Patient Care Focus Groups Focus group Mental health Community Mental Health Services United Kingdom Social support Nursing Humans Pshychiatric Mental Health Zoning business Risk management |
| Zdroj: | Journal of Psychiatric and Mental Health Nursing. 17:79-86 |
| ISSN: | 1365-2850 1351-0126 |
| Popis: | Applying pragmatic risk management procedures to facilitate the sharing of clinical knowledge in and across mental health teams. Abstract Zoning: focused support is pragmatic risk management support procedure that enhances adherence to operational policies, provides a forum in which staff can receive support and visually facilitates the sharing of clinical knowledge. This paper presents a 3-year multi-method management project that sought to introduce zoning principles into all teams of an inner city Mental Health NHS Trust. By changing the language and culture of the organization findings indicate that there has been a positive attitudinal shift in how the approach is perceived. It is considered to be of value to staff, service users and their families and 73% of teams are now using it routinely. |
| Databáze: | OpenAIRE |
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