Exploring human factors of the agile software tester
| Autor: | Raluca Florea, Lucas Paruch, Viktoria Stray |
|---|---|
| Rok vydání: | 2021 |
| Předmět: |
Knowledge management
Computer science business.industry media_common.quotation_subject Agile tester 020207 software engineering 02 engineering and technology Software testing Adaptability Human traits Software Work (electrical) Soft skills 020204 information systems 0202 electrical engineering electronic engineering information engineering Curiosity Facilitated communication Communication skills Agile software development Safety Risk Reliability and Quality business Qualitative research media_common |
| Zdroj: | Software quality journal |
| ISSN: | 1573-1367 0963-9314 |
| DOI: | 10.1007/s11219-021-09561-2 |
| Popis: | Although extensive research has been conducted on the characteristics of the agile developer, little attention has been given to the features of the software-testing role. This paper explores the human factors of the software testers working in agile projects through a qualitative study focusing on how these factors are perceived. We interviewed 22 agile software practitioners working in three international companies: 14 testers, five developers, and three designers. Additionally, we observed 11 meetings and daily work of 13 participants in one of the companies. Our findings show that the views on the human factors shaping the agile software tester’s role were crystallized into seven traits, which the agile team members saw as central for the software-testing role: the ability to see the whole picture, good communication skills, detail-orientation, structuredness, creativeness, curiosity, and adaptability. The testers spent half their day communicating and learned how to mitigate the fact that they had to bring bad news to other project members. They also facilitated communication between the business side and development. Based on our results, we propose the seven traits as dimensions to consider for organizations recruiting agile software testers, as well as a reference for IT and non-IT professionals considering a software-testing career. |
| Databáze: | OpenAIRE |
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