The influence of green practices and green image on customer satisfaction and word-of-mouth in the hospitality industry

Autor:	FEDERICA GASBARRO, MICHELLE BONERA
Jazyk:	angličtina
Rok vydání:	2021
Předmět:	Hospitality industry customer satisfaction eWOM sustainable tourism Management Science and Operations Research online reviews General Business Management and Accounting green practices
Databáze:	OpenAIRE
Externí odkaz:	https://explore.openaire.eu/search/publication?articleId=doi_dedup___::68073d68e052f84d745171aceee35455 http://hdl.handle.net/11379/552496 Zobrazit plný text záznamu