Walking on Thin Ice: How and Why Frontline Officers Cope With Managerialism, Accountability, and Risk in Probation Services
Autor: | Stéphane Moyson, Nathalie Schiffino, Mathias Sabbe |
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Přispěvatelé: | UCL - SSH/SPLE - Institut de sciences politiques Louvain-Europe |
Rok vydání: | 2020 |
Předmět: |
Marketing
Value (ethics) Public Administration Sociology and Political Science 05 social sciences Probation officers Public administration Street-level bureaucracy Coping mechanisms 0506 political science Managerialism Politics Managerial innovations Political science Accountability 050602 political science & public administration 050501 criminology Backlash 0505 law |
Zdroj: | Administration & Society, Vol. 53, no. 5, p. 651-679 (2021) |
ISSN: | 1552-3039 0095-3997 |
DOI: | 10.1177/0095399720970899 |
Popis: | Probation officers (POs) operate in a high-risk environment. They are vulnerable to mediatic and political backlash and are confronted with managerial innovations that can conflict with their values. A thematic analysis of 29 interviews with Belgian POs reveals that classical coping mechanisms caused by time shortages, such as rationing and prioritization, are amplified by managerialism. POs also break rules which present limited meaningfulness and routinize offender control to alleviate pressure from accountabilities to both managers and the general public. The study demonstrates that managerialism and accountabilities to the managers, the public, and the politicians model coping mechanisms in high-risk environments. |
Databáze: | OpenAIRE |
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