Modelling Users Feedback in Crowd-Based Requirements Engineering: An Empirical Study
| Autor: | Raian Ali, W. Abdelmoez, Keith Phalp, Nada Sherief |
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| Přispěvatelé: | Bournemouth University [Poole] (BU), Arab Academy for Science, Technology and Maritime Transport [Alexandria] (AASTMT), Jolita Ralyté, Sergio España, Óscar Pastor, TC 8, WG 8.1 |
| Jazyk: | angličtina |
| Rok vydání: | 2015 |
| Předmět: |
Engineering
Knowledge management Users’ feedback Requirements engineering User involvement business.industry Enterprise requirements evaluation [SHS.INFO]Humanities and Social Sciences/Library and information sciences Context (language use) Empirical research Enterprise system Design objective Order (exchange) Human–computer interaction Feedback analysis Crowd- Based requirements engineering [INFO]Computer Science [cs] business Baseline (configuration management) Pace |
| Zdroj: | Lecture Notes in Business Information Processing 8th Practice of Enterprise Modelling (P0EM) 8th Practice of Enterprise Modelling (P0EM), Nov 2015, Valencia, Spain. pp.174-190, ⟨10.1007/978-3-319-25897-3_12⟩ The 8th IFIP WG 8.1 working conference on the Practice of Enterprise Modelling, PoEM’15. Lecture Notes in Business Information Processing ISBN: 9783319258966 PoEM |
| DOI: | 10.1007/978-3-319-25897-3_12⟩ |
| Popis: | Part 5: Aquiring User Information; International audience; Most enterprises operate within a complex and ever-changing context. To ensure that requirements keep pace with changing context, users’ feedback is advocated to ensure that the requirements knowledge is refreshed and reflects the degree to which the system meets its design objectives. The traditional approach to users’ feedback, which is based on data mining and text analysis, is often limited, partly due to the ad-hoc nature of users’ feedback and, also, the methods used to acquire it. To maximize the expressiveness of users’ feedback and still be able to efficiently analyse it, we propose that feedback acquisition should be designed with that goal in mind. This paper contributes to that aim by presenting an empirical study that investigates users’ perspectives on feedback constituents and how they could be structured. This will provide a baseline for modelling and customizing feedback for enterprise systems in order to maintain and evolve their requirements. |
| Databáze: | OpenAIRE |
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