'It is a challenge to do it the right way': an interpretive description of caregivers’ experiences in caring for migrant patients in Northern Sweden
| Autor: | Beth Maina Ahlberg, Clas Ahlm, Anna-Karin Hurtig, Faustine Nkulu Kalengayi |
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| Jazyk: | angličtina |
| Předmět: |
Male
medicine.medical_specialty Medicin och hälsovetenskap Language barrier Health literacy Interpretive description Medical and Health Sciences Health Services Accessibility Caregivers/caregiving Nursing Health care Culture/cultural competence Immigrants/migrants Medicine Humans Cultural Competency Qualitative Research Sweden Transients and Migrants Cultural Characteristics Language/linguistics business.industry lcsh:Public aspects of medicine Nursing research Public health Health Policy Communication Barriers lcsh:RA1-1270 Public Health Global Health Social Medicine and Epidemiology Models Theoretical Thematic analysis Health care professionals Religion Folkhälsovetenskap global hälsa socialmedicin och epidemiologi Caregivers Interpreters Female business Cultural competence Delivery of Health Care Qualitative research Research Article |
| Zdroj: | BMC Health Services Research BMC Health Services Research, Vol 12, Iss 1, p 433 (2012) |
| ISSN: | 1472-6963 |
| DOI: | 10.1186/1472-6963-12-433 |
| Popis: | Background Experiences from nations with population diversity show extensive evidence on the need for cultural and linguistic competence in health care. In Sweden, despite the increasing diversity, only few studies have focused on challenges in cross-cultural care. The aim of this study was to explore the perspectives and experiences of caregivers in caring for migrant patients in Northern Sweden in order to understand the challenges they face and generate knowledge that could inform clinical practice. Methods We used an interpretive description approach, combining semi-structured interviews with 10 caregivers purposively selected and participant observation of patient-provider interactions in caring encounters. The interviews were transcribed and analyzed using thematic analysis approach. Field notes were also used to orient data collection and confirm or challenge the analysis. Results We found complex and intertwined challenges as indicated in the three themes we present including: the sociocultural diversity, the language barrier and the challenges migrants face in navigating through the Swedish health care system. The caregivers described migrants as a heterogeneous group coming from different geographical areas with varied social, cultural and religious affiliations, migration histories and statuses, all of which influenced the health care encounter, whether providing or receiving. Participants also described language as a major barrier to effective provision and use of health services. Meanwhile, they expressed concern over the use of interpreters in the triad communication and over the difficulties encountered by migrants in navigating through the Swedish health care system. Conclusions The study illuminates complex challenges facing health care providers caring for migrant populations and highlights the need for multifaceted approaches to improve the delivery and receipt of care. The policy implications of these challenges are discussed in relation to the need to (a) adapt care to the individual needs, (b) translate key documents and messages in formats and languages accessible and acceptable to migrants, (c) train interpreters and enhance caregivers’ contextual understanding of migrant groups and their needs, (d) and improve migrants’ health literacy through strategies such as community based educational outreach. |
| Databáze: | OpenAIRE |
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