Boundary spanner relational behavior and inter-organizational control in supply chain relationships

Autor: Carole Donada, Henri C. Dekker, Caroline Mothe, Gwenaëlle Nogatchewsky
Přispěvatelé: ESSEC Business School, Essec Business School, Institut de Recherche en Gestion et en Economie (IREGE), Université Savoie Mont Blanc (USMB [Université de Savoie] [Université de Chambéry]), Dauphine Recherches en Management (DRM), Université Paris Dauphine-PSL, Université Paris sciences et lettres (PSL)-Université Paris sciences et lettres (PSL)-Centre National de la Recherche Scientifique (CNRS), School of Business and Economics [Amsterdam], Vrije Universiteit Amsterdam [Amsterdam] (VU), Centre National de la Recherche Scientifique (CNRS)-Université Paris Dauphine-PSL, Université Paris sciences et lettres (PSL)-Université Paris sciences et lettres (PSL), Accounting, Amsterdam Business Research Institute
Jazyk: angličtina
Rok vydání: 2018
Předmět:
Knowledge management
boundary spanners
Supply chain
JEL: L - Industrial Organization/L.L1 - Market Structure
Firm Strategy
and Market Performance/L.L1.L14 - Transactional Relationships • Contracts and Reputation • Networks
Control (management)
relational skills
Supply chain collaboration
Firm performance
collaboration scope
buyer-supplier relations
Boundary (real estate)
Buyer–supplier relations
SDG 17 - Partnerships for the Goals
JEL: L - Industrial Organization/L.L2 - Firm Objectives
Organization
and Behavior/L.L2.L25 - Firm Performance: Size
Diversification
and Scope
Inter organizational
0502 economics and business
Relational behavior
Collaboration scope
Marketing
Scope (project management)
business.industry
inter-organizational control
Inter-organizational control
05 social sciences
Spanner
JEL: M - Business Administration and Business Economics • Marketing • Accounting • Personnel Economics/M.M1 - Business Administration/M.M1.M11 - Production Management
firm performance
Survey data collection
[SHS.GESTION]Humanities and Social Sciences/Business administration
050211 marketing
Business
050203 business & management
Boundary spanners
Zdroj: Industrial Marketing Management
Industrial Marketing Management, Elsevier, In press, 77, ⟨10.1016/j.indmarman.2018.11.010⟩
Industrial Marketing Management, Elsevier, 2019, 77, ⟨10.1016/j.indmarman.2018.11.010⟩
Dekker, H, Donada, C, Nogatchewsky, G & Mothe, C 2019, ' Boundary spanner relational behavior and inter-organizational control in supply chain relationships ', Industrial Marketing Management, vol. 77, pp. 143-154 . https://doi.org/10.1016/j.indmarman.2018.11.010
Industrial Marketing Management, 77, 143-154. Elsevier Inc.
ISSN: 0019-8501
DOI: 10.1016/j.indmarman.2018.11.010⟩
Popis: International audience; Boundary spanner relational skills are considered critical in the successful management of buyer-supplier relationships and may help avoiding high costs of more formal inter-organizational controls. Yet, the influence of partners' boundary spanners on effective supply chain collaboration has had much less inquiry than the influence of broader inter-organizational controls. We use survey data of 200 buyer-supplier relationships to examine how these individual and organizational control mechanisms influence the performance effects of interfirm collaborations that vary in scope of activities undertaken. Findings show that collaborative scope as well as boundary spanner relational skills and inter-organizational controls are positively associated with performance. The effect of collaborative scope on firm performance, however, also depends on both mechanisms but in opposite directions: while the influence of collaborative scope on performance is enhanced by inter-organizational controls, a partner's boundary spanner relational skills has a negative moderating effect, indicating that such skills contribute more to the effective management of collaborations of narrow scope than those of broader scope.
Databáze: OpenAIRE
Externí odkaz: