Standardized Questionnaires for User Experience Evaluation: A Systematic Literature Review
| Autor: | Luis Quesada Quirós, Gustavo López Herrera, Luis Alberto Guerrero Blanco, Ignacio Díaz Oreiro |
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| Rok vydání: | 2019 |
| Předmět: |
Protocol (science)
Medical education UX evaluation User experience business.industry Computer science standardized questionnaires lcsh:A Context (language use) Sample (statistics) Standardized questionnaires meCUE mecue attrakdiff Systematic review User experience design AttrakDiff user experience User experience evaluation ux evaluation lcsh:General Works UEQ business ueq |
| Zdroj: | UCAmI Proceedings, Vol 31, Iss 1, p 14 (2019) Proceedings, vol.31(1), pp.1-12 Kérwá Universidad de Costa Rica instacron:UCR |
| DOI: | 10.3390/proceedings2019031014 |
| Popis: | Standardized questionnaires are one of the methods used to evaluate User Experience (UX). Standardized questionnaires are composed of an invariable group of questions that users answer themselves after using a product or system. They are considered reliable and economical to apply. The standardized questionnaires most recognized for UX evaluation are AttrakDiff, UEQ, and meCUE. Although the structure, format, and content of each of the questionnaires are known in detail, there is no systematic literature review (SLR) that categorizes the uses of these questionnaires in primary studies. This SLR presents the eligibility protocol and the results obtained by reviewing 946 papers from four digital databases, of which 553 primary studies were analyzed in detail. Different characteristics of use were obtained, such as which questionnaire is used more extensively, in which geographical context, and the size of the sample used in each study, among others. Universidad de Costa Rica/[834-B4-412]/UCR/Costa Rica Universidad de Costa Rica/[326-B9-107]/UCR/Costa Rica UCR::Vicerrectoría de Investigación::Unidades de Investigación::Ingeniería::Centro de Investigaciones en Tecnologías de Información y Comunicación (CITIC) UCR::Vicerrectoría de Docencia::Ingeniería::Facultad de Ingeniería::Escuela de Ciencias de la Computación e Informática |
| Databáze: | OpenAIRE |
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