Innovation and service outsourcing: An empirical analysis based on data from Tunisian firms
| Autor: | Hanen Sdiri, Mohamed Ayadi |
|---|---|
| Jazyk: | angličtina |
| Rok vydání: | 2016 |
| Předmět: |
Economics and Econometrics
Entrepreneurship Sociology and Political Science media_common.quotation_subject L21 Sample (statistics) Management Information Systems Outsourcing Management of Technology and Innovation 0502 economics and business ddc:650 Quality (business) 050207 economics Service innovation Marketing Innovation Industrial organization media_common Flexibility (engineering) Service (business) O31 O32 ComputingMilieux_THECOMPUTINGPROFESSION business.industry 05 social sciences Knowledge process outsourcing Services sector D23 Business 050203 business & management Information Systems L80 |
| Popis: | Recently, outsourcing services has been an important component of the organizational strategy of service firms. However, most research studies mainly focus on analyzing the determining factors of outsourcing at the expense of its structural effects. The aim of this paper is to examine the extent to which outsourcing relationships can be a source of service innovation by using a sample of 108 Tunisian service firms. Specifically, we are interested in the domestic outsourcing of auxiliary activities. Our results support the evidence of positive effects of outsourcing service activities on the capacity of innovation. This suggests that outsourcing allows Tunisian service firms to create value, increase flexibility and improve the quality of their services. |
| Databáze: | OpenAIRE |
| Externí odkaz: |
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