Persuading from the Start: Participatory Development of Sustainable Persuasive Data-Driven Technologies in Healthcare

Autor: Keizer, Julia, Beerlage-de Jong, Nienke, al Naiemi, Nashwan, van Gemert-Pijnen, Lisette J.E.W.C., Gram-Hansen, Sandra Burri, Jonasen, Tanja Svarre, Midden, Cees
Přispěvatelé: Psychology, Health & Technology
Rok vydání: 2020
Předmět:
Zdroj: Lecture Notes in Computer Science ISBN: 9783030457112
PERSUASIVE
Persuasive Technology. Designing for Future Change: 15th International Conference on Persuasive Technology, PERSUASIVE 2020, Aalborg, Denmark, April 20–23, 2020, Proceedings, 113-125
STARTPAGE=113;ENDPAGE=125;TITLE=Persuasive Technology. Designing for Future Change
DOI: 10.1007/978-3-030-45712-9_9
Popis: Data-driven technologies can persuade humans to optimize their behavior and context based on objective data. However, current data-driven technologies have limited persuasive powers, because of a misfit between technology, end-users and context. Neglecting end-users in the development process contributes to this misfit and to limited engagement with the to-be-developed technology. This threatens sustainable (long-term) implementation. Therefore, this paper demonstrates how a bottom-up participatory development approach can improve the persuasive design of data-driven technologies and simultaneously increase engagement of end-users to foster sustainable implementation. This is done by describing part of the development of an Audit & Feedback system for healthcare workers at a Dutch regional general hospital. The system intends to contribute to reducing antimicrobial resistance. The rationale for, questions asked at and results of a questionnaire and two focus groups are described.
Databáze: OpenAIRE