COVID-19 and Behavioral Factors of e-Payment Use: Evidence from Serbia

Autor:	Miloš Milosavljević, Milan Okanović, Slavica Cicvarić Kostić, Marija Jovanović, Milenko Radonić
Rok vydání:	2023
Předmět:	e-payment Renewable Energy Sustainability and the Environment pandemic technology acceptance Geography Planning and Development COVID-19 sustainable finance Building and Construction Management Monitoring Policy and Law
Zdroj:	Sustainability Volume 15 Issue 4 Pages: 3188
ISSN:	2071-1050
DOI:	10.3390/su15043188
Popis:	Banknotes and coins are some of the most frequently traded items in the world. Their current use, however, is unsustainable, and many countries are trying to digitalize their payment systems. The recent pandemic has accelerated this transition. Building on the Theory of Unintended Consequences, the aim of this article is to examine the influence of some pandemic-specific factors (in specific, hand sanitization, conspiracy theory mentality, and financial acumen) on the current and prospective use of e-payment. A particular aim of the study is to analyze these relationships in Serbia (as an example of a cash-centric society). The study is based on primary data gathered via a questionnaire. The questionnaire was designed for the purpose of this study. In total, the study examined N = 474 examinees. The results of this study confirm that the pandemic-induced variables are statistically significant predictors of e-payment use. In particular, hand sanitization, conspiracy mentality (reversely), and financial acumen positively affect current and prospective e-payment use.
Databáze:	OpenAIRE
Externí odkaz:	https://explore.openaire.eu/search/publication?articleId=doi_dedup___::5fe7656b30acdbb1363a7348a1b11757 https://doi.org/10.3390/su15043188 Zobrazit plný text záznamu