Online Social Transparency in Enterprise Information Systems: Risks and Risk Factors
| Autor: | Raian Ali, Tahani Alsaedi, Keith Phalp |
|---|---|
| Přispěvatelé: | Faculty of Science and Technology [Poole], Bournemouth University [Poole] (BU), Petr Doucek, Josef Basl, A Min Tjoa, Maria Raffai, Antonin Pavlicek, Katrin Detter, TC 8, WG 8.9 |
| Jazyk: | angličtina |
| Rok vydání: | 2019 |
| Předmět: |
Knowledge management
Enterprise information systems Social loafing business.industry Social transparency [SHS.INFO]Humanities and Social Sciences/Library and information sciences 05 social sciences 02 engineering and technology 16. Peace & justice Focus group Transparency (behavior) Information overload Enterprise social software 020204 information systems 0502 economics and business 0202 electrical engineering electronic engineering information engineering Information system [INFO]Computer Science [cs] Enterprise information system business 050203 business & management Bespoke |
| Zdroj: | Lecture Notes in Business Information Processing 13th International Conference on Research and Practical Issues of Enterprise Information Systems (CONFENIS) 13th International Conference on Research and Practical Issues of Enterprise Information Systems (CONFENIS), Dec 2019, Prague, Czech Republic. pp.97-111, ⟨10.1007/978-3-030-37632-1_9⟩ Lecture Notes in Business Information Processing ISBN: 9783030376314 CONFENIS |
| ISSN: | 1865-1348 |
| DOI: | 10.1007/978-3-030-37632-1_9⟩ |
| Popis: | Part 3: Collaborative Networks and Project Management; International audience; Enterprises integrate social networking within their information systems to enhance collegiality, situational awareness, coordination and collaboration amongst their members. Social networking features can be seen in traditional systems such as the online profile, calendar, dashboard, auto-reply and status. More specialised systems enable bespoke features to declare and share and retrieve current and past engagements, team memberships, allocated tasks and priorities. Such social transparency is typically voluntary and not strictly enshrined by organisational governance and norms. Despite its positive connotations, negative consequences such as information overload, social loafing and undesired pressure can be a result of it. We conducted a multistage qualitative study, including focus groups, interviews and observations, to conceptualise online social transparency and explore the risks that stem from its unmanaged implementation. Our research aims to provide the first step towards a systematic method for risk identification and mitigation around online social transparency. |
| Databáze: | OpenAIRE |
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