The effect of culture on accommodation service quality perception and expectations

Autor:	Amer Al Shishany, Nael M. Sarhan
Rok vydání:	2020
Předmět:	Service (business) Service quality business.industry lcsh:HF5735-5746 media_common.quotation_subject Multilevel model lcsh:Business records management General Business Management and Accounting Conformity Perception Marketing Psychology business Accommodation media_common
Zdroj:	Management Science Letters (2020)
ISSN:	1923-9343 1923-9335
DOI:	10.5267/j.msl.2020.6.001
Databáze:	OpenAIRE
Externí odkaz:	https://explore.openaire.eu/search/publication?articleId=doi_dedup___::5f4f16a52e98ff0bafc051bfa0410501 https://doi.org/10.5267/j.msl.2020.6.001 Zobrazit plný text záznamu