Identification of Service Platform Requirements from Value Propositions
Autor: | Adali, Onat Ege, Ozkan, Baris, Türetken, Oktay, Grefen, Paul W.P.J., Camarinha-Matos, Luis M., Boucher, Xavier, Afsarmanesh, Hamideh |
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Přispěvatelé: | Eindhoven University of Technology [Eindhoven] (TU/e), Luis M. Camarinha-Matos, Xavier Boucher, Hamideh Afsarmanesh, Departmental Office IE&IS, Industrial Engineering and Innovation Sciences, Information Systems IE&IS, EAISI Mobility, EAISI Health |
Jazyk: | angličtina |
Rok vydání: | 2021 |
Předmět: |
Service (business)
Process management Conceptualization Requirements engineering Computer science Value proposition 020207 software engineering 02 engineering and technology Service platform service systems engineering [SPI]Engineering Sciences [physics] Identification (information) 020204 information systems Value (economics) 0202 electrical engineering electronic engineering information engineering Platform development |
Zdroj: | IFIP Advances in Information and Communication Technology ISBN: 9783030859688 PRO-VE IFIP Advances in Information and Communication Technology 22nd IFIP WG 5.5 Working Conference on VIRTUAL ENTERPRISES, PRO-VE 2021 22nd IFIP WG 5.5 Working Conference on VIRTUAL ENTERPRISES, PRO-VE 2021, Nov 2021, Saint-Etienne, France. 12p, ⟨10.1007/978-3-030-85969-5_28⟩ Smart and Sustainable Collaborative Networks 4.0: 22nd IFIP WG 5.5 Working Conference on Virtual Enterprises, PRO-VE 2021, Saint-Étienne, France, November 22–24, 2021, Proceedings, 311-322 STARTPAGE=311;ENDPAGE=322;TITLE=Smart and Sustainable Collaborative Networks 4.0 |
ISSN: | 1868-4238 |
Popis: | International audience; Digital service platforms are the facilitators of value co-creation within service ecosystems. They are instrumental in the design of compelling value propositions.Despite the substantial amount of contributions for the conceptualization of digital service platforms, the methodological contributions concerning the engineering of service platforms are scarce. In this paper, we adopt a service systems perspective and present a methodfor the identification of digital service platform requirements. The methodis driven by the value propositions that are based on the capabilities of the actors in service exchange networks. In the paper, we demonstrate the methodby applying it to an international Mobility-as-a-Service platform development project. |
Databáze: | OpenAIRE |
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