Impact of Abusive Supervision on Emotional Exhaustion, Counterproductive Work Behaviours and Intention to Quit: Moderating Role of Emotional Intelligence

Autor: Mirza Waseem Abbas, M Khyzer Bin Dost
Rok vydání: 2021
Předmět:
DOI: 10.5281/zenodo.5172958
Popis: Current study has been conducted to examine the inherent mechanism of abusive behavior of supervisors and its effects based on Leader Member and Social Exchange Theories. The interactions among abusive leadership and counterproductive work behaviors, intent to leave a job, and emotional exhaustion with the moderating influence of emotional intelligence have been investigated. The information were gathered from 472 people employed in banks of Punjab, Pakistan. The research used SPSS 22 and AMOS 24 to analyze the information and conduct statistical analysis. Findings from this research show that abusive supervision has a positive correlation with emotional exhaustion of employees, their behaviors that are contrary to the values of the organization and their plan to leave the organization while emotional intelligence did not act as a moderator with the concerned variables in this study. Literature, however, has shown that emotional intelligence is a valuable source for workers to transcend the negative effects of abuse. The current study concludes that firms need to understand the damaging impacts of the abusive behavior of managers and must try to prevent such behaviors by implementing ethical leadership and devising HR policies to support the subordinates, reduce stressful situations and maltreatments among employees.
Databáze: OpenAIRE