Forgotten Heroes
| Autor: | María Fernanda Valera-Hernández, Luisa Arenas-Pérez, Isabella Fernandez-Capriles, Felipe Omaña-Paipilla, Francisco Palencia-Sánchez, Yazmin Cadena-Camargo |
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| Rok vydání: | 2022 |
| Předmět: | |
| Zdroj: | Journal of Occupational & Environmental Medicine. 64:e839-e844 |
| ISSN: | 1536-5948 1076-2752 |
| DOI: | 10.1097/jom.0000000000002717 |
| Popis: | Health care support workers have been facing several challenges due to the stressful environment in COVID-19 pandemic. Because of the gap in literature, it is mandatory to explore their experiences to identify burnout, predisposing factors, and possible interventions.We conducted qualitative research with a hermeneutic phenomenological method. Participants belonged to cleaning services, security, and hospital administration areas at a hospital in Bogotá. We used semistructured individual interviews. The analysis approaches were deductive and inductive.As main concepts, we found the following: fear of infection and coping mechanisms, dealing with COVID-19 and being part of the health care support system, overwhelming workload and motivation to keep going and socioeconomic conditions.We found burnout predisposing factors; however, the participants did not express symptoms of burnout syndrome. We believe protective factors such as resilience are influential concerning this outcome. |
| Databáze: | OpenAIRE |
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