Using location information for sophisticated emergency call management
| Autor: | Lambros Lambrinos, Constantinos Djouvas |
|---|---|
| Přispěvatelé: | Λαμπρινός, Λάμπρος, Τζιούβας, Κώστας |
| Jazyk: | angličtina |
| Rok vydání: | 2011 |
| Předmět: |
Call centres
Service (systems architecture) Exploit Location information Computer science Location based services Electrical Engineering Electronic Engineering Information Engineering Computer security computer.software_genre Geographical locations Information management Smart applications Call management Voice over IP business.industry Health care Emergency calls Call centre Identification (information) Network connectivity VoIP Mobile telecommunication systems SIP Location-based service Mobile devices Voice/data communication systems Engineering and Technology business Mobile device computer Internet telephony Emergency service |
| Zdroj: | Lecture Notes of the Institute for Computer Sciences, Social Informatics and Telecommunications Engineering ISBN: 9783642208669 MobiHealth |
| Popis: | It is widely accepted that the faster the response to an incident involving injuries, the higher the probability that lives are saved. Thus, any kind of system that improves the response of the emergency services is expected to be highly beneficial. Improved network connectivity facilities and powerful mobile devices allow the development of smart applications that exploit features such as geographical location identification and Voice over IP. In this paper, we see how we can utilize caller location information to apply policies that enhance emergency call management at both the call originating network and the emergency service call centre, the ultimate aim is to reduce emergency services response times. 2011 ICST Institute for Computer Science, Social Informatics and Telecommunications Engineering. |
| Databáze: | OpenAIRE |
| Externí odkaz: |
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