Where Do You Think You Are? A Grounded Theory Study of the Critical Factors Triggering the Existence and Fueling the Persistence of Incivility in Nursing
Autor: | Tony Umadhay, Roselle Ann Samson-Mojares, Claudette R Chin, Mary K. Colvin |
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Rok vydání: | 2019 |
Předmět: |
020205 medical informatics
Incivility media_common.quotation_subject Strict constructionism Nursing 02 engineering and technology Grounded theory Education 03 medical and health sciences Patient safety Health care 0202 electrical engineering electronic engineering information engineering Institution Humans Education Nursing book General Nursing media_common 030504 nursing business.industry Self General Medicine Nursing standard Grounded Theory book.journal 0305 other medical science Psychology business |
Zdroj: | Nursing Education Perspectives. 40:133-138 |
ISSN: | 1943-4685 1536-5026 |
DOI: | 10.1097/01.nep.0000000000000397 |
Popis: | Background Incivility in health care settings was first identified in 1976. The Institute of Medicine has called for a safer health care environment, and the Joint Commission emphasizes that disruptive behavior compromises patient safety. Incivility in nursing is a topic of interest, yet it had not been explored as a social process. Aim The purpose of this study was to acquire an understanding and develop a theory to address incivility in nursing. Method Twenty-nine RNs were interviewed based on Charmaz's constructionist grounded theory. Results Four categories emerged (neglecting, alienating, relinquishing, and finding oneself) that developed into the theory of self-positioning. Conclusion To understand incivility in nursing, one must, immersed within the institution, profession, and society, find and position the self. It is only then that we can address the health and well-being of RNs, provide quality care, and ensure patient safety. |
Databáze: | OpenAIRE |
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