Performance implications of centrality in franchisee advice networks

Autor: Rozenn Perrigot, Assâad El Akremi, Karim Mignonac, Brinja Meiseberg
Přispěvatelé: Westfälische Wilhelms-Universität Münster (WWU), Toulouse School of Management Research (TSM), Université Toulouse 1 Capitole (UT1), Université Fédérale Toulouse Midi-Pyrénées-Université Fédérale Toulouse Midi-Pyrénées-Centre National de la Recherche Scientifique (CNRS)-Toulouse School of Management (TSM), Université Fédérale Toulouse Midi-Pyrénées-Université Fédérale Toulouse Midi-Pyrénées, Centre de recherche en économie et management (CREM), Centre National de la Recherche Scientifique (CNRS)-Université de Rennes 1 (UR1), Université de Rennes (UNIV-RENNES)-Université de Rennes (UNIV-RENNES)-Université de Caen Normandie (UNICAEN), Normandie Université (NU)-Normandie Université (NU), ANR-12-BSH1-0011,FRANBLE,Réglementation de la Commission Européenne, ses conséquences sur les pratiques, les conflits et la performance dans la Franchise : Une approche multi-disciplinaire et internationale(2012), Westfälische Wilhelms-Universität Münster = University of Münster (WWU), Université Toulouse Capitole (UT Capitole), Université de Toulouse (UT)-Université de Toulouse (UT)-Centre National de la Recherche Scientifique (CNRS)-Toulouse School of Management (TSM), Université de Toulouse (UT)-Université de Toulouse (UT), Université de Caen Normandie (UNICAEN), Normandie Université (NU)-Normandie Université (NU)-Université de Rennes (UR)-Centre National de la Recherche Scientifique (CNRS)
Jazyk: angličtina
Rok vydání: 2017
Předmět:
Zdroj: Managerial and Decision Economics
Managerial and Decision Economics, Wiley, 2017, 38, pp.1227-1236. ⟨10.1002/mde.2860⟩
Managerial and Decision Economics, 2017, 38, pp.1227-1236. ⟨10.1002/mde.2860⟩
ISSN: 0143-6570
1099-1468
DOI: 10.1002/mde.2860⟩
Popis: International audience; Although the literature has provided ample evidence for the decisiveness of the franchisor–franchisee relationship in explaining organizational success or failure, performance effects of franchisee–franchisee relationships remain largely unexplored. Yet a growing body of research indicates that by building interfranchisee relationships, franchisees can form advice networks in the chain. Such networks offer privileged access to resources such as knowledge, information, and best practices that help individual franchisees to become more productive. In this context, we study linkages between a franchisee's centrality in franchisee relationships and various individual performance outcomes, using comprehensive data from franchisees in 3 different chains in the largest European franchise market, France. We find that conditional on the specific governance structure of each chain, the results document a strong impact of centrality in advice networks on franchisee performance. Accordingly, we offer theoretical contributions concerning knowledge-sharing processes in franchise chains, and managerial implications as regards more effective cooperation management in practice, from the perspective of both a franchisee and a franchisor.
Databáze: OpenAIRE