Prioritization of Features for Mobile Apps for Families in a Federal Nutrition Program for Low-Income Women, Infants, and Children: User-Centered Design Approach
| Autor: | Shelagh A. Mulvaney, Douglas C. Schmidt, Jessica Jones, Haseeb Ahmad, Christopher H. Thompson, Martina Coe, Elyse Shearer, Summer J Weber, Pamela C. Hull |
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| Jazyk: | angličtina |
| Rok vydání: | 2021 |
| Předmět: |
government programs
Nutrition Education Medicine (miscellaneous) Health Informatics Supplemental Nutrition Assistance Program maternal-child health law.invention Formative assessment 03 medical and health sciences 0302 clinical medicine law mobile app Health care Mobile technology 030212 general & internal medicine development user-centered design User-centered design Medical education Original Paper child 030505 public health business.industry WIC infant Computer Science Applications mobile technology nutrition Card sorting Calculator formative women 0305 other medical science business Psychology childhood obesity low income |
| Zdroj: | JMIR Formative Research |
| ISSN: | 2561-326X |
| Popis: | Background The Special Supplemental Nutrition Assistance Program for Women, Infants, and Children (WIC) is a federal nutrition program that provides nutritious food, education, and health care referrals to low-income women, infants, and children up to the age of 5 years. Although WIC is associated with positive health outcomes for each participant category, modernization and efficiency are needed at the clinic and shopping levels to increase program satisfaction and participation rates. New technologies, such as electronic benefits transfer (EBT), online nutrition education, and mobile apps, can provide opportunities to improve the WIC experience for participants. Objective This formative study applies user-centered design principles to inform the layout and prioritization of features in mobile apps for low-income families participating in the WIC program. Methods To identify and prioritize desirable app features, caregivers (N=22) of the children enrolled in WIC participated in individual semistructured interviews with a card sorting activity. Interviews were transcribed verbatim and analyzed using constant comparative analysis for themes. App features were ranked and placed into natural groupings by each participant. The sum and average of the rankings were calculated to understand which features were prioritized by the users. Natural groupings of features were labeled according to participant descriptions. Results Natural groupings focused on the following categories: clinics/appointments, shopping/stores, education/assessments, location, and recipes/food. Themes from the interviews triangulated the results from the ranking activity. The priority app features were balance checking, an item scanner, and appointment scheduling. Other app features discussed and ranked included appointment reminders, nutrition training and quizzes, shopping lists, clinic and store locators, recipe gallery, produce calculator, and dietary preferences/allergies. Conclusions This study demonstrates how a user-centered design process can aid the development of an app for low-income families participating in WIC to inform the effective design of the app features and user interface. |
| Databáze: | OpenAIRE |
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