Organizational Strategies for End-User Development—A Systematic Literature Mapping
| Autor: | Letícia de S. Santos, Glauco Vitor Pedrosa, Augusto S. C. Modesto, Elaine Venson, Cristiane Soares Ramos, Rejane Maria da Costa Figueiredo |
|---|---|
| Jazyk: | angličtina |
| Rok vydání: | 2021 |
| Předmět: |
Process management
020205 medical informatics Computer Networks and Communications Computer science media_common.quotation_subject end-user development 02 engineering and technology Decentralization EUD Body of knowledge Order (exchange) 0202 electrical engineering electronic engineering information engineering 0501 psychology and cognitive sciences Empowerment organizational strategies 050107 human factors Risk management media_common lcsh:T58.5-58.64 business.industry lcsh:Information technology Communication 05 social sciences Information technology Evidence-based medicine Human-Computer Interaction End-user development business systematic literature mapping |
| Zdroj: | Informatics, Vol 8, Iss 15, p 15 (2021) |
| ISSN: | 2227-9709 |
| Popis: | In the last few years, several organizations have been looking for strategies to meet the needs of users of Information Technology (IT). The decentralization of IT and the empowerment of nonprofessional users have been a viable option among these strategies. This study aimed to identify the End-User Development (EUD) strategies adopted by organizations. A systematic mapping was performed in order to provide for a structured body of knowledge and find potential research gaps. The results show that EUD methods and techniques are the most common strategies addressed in the literature. Also, most of the EUD strategies identified a focus either on EUD managerial issues, such as risk management, or on more technical elements, such as the implementation of components for EUD applications. The benefits and barriers to the adoption of EUD by organizations are also presented in this study. In general, defining EUD processes is a common gap in EUD surveys. We reinforce the need to carry out more research on the adoption of EUD in organizations, with a high level of evidence to validate the results. |
| Databáze: | OpenAIRE |
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