Virtual Work Meetings During the COVID-19 Pandemic: The Good, Bad, and Ugly

Autor: Navid Aghakhani, Katherine A. Karl, Joy V. Peluchette
Rok vydání: 2021
Předmět:
Zdroj: Small Group Research
ISSN: 1552-8278
1046-4964
DOI: 10.1177/10464964211015286
Popis: This study focuses on the good, the bad and the ugly of using videoconferencing for work-related meetings during the COVID-19 pandemic. Using a text mining process and qualitative content analysis of 549 comments posted to a LinkedIn online discussion board, we identified six key themes; three were tied to camera and microphone issues, two involved eating and meeting management issues, and one dealt with work-from-home issues. These themes are discussed in relationship to media naturalness theory and meeting science. Because widespread use of videoconferencing will likely continue, we provide guidance for workplace policies/practices and suggest directions for future research.
Databáze: OpenAIRE