Designing empathy: the role of a control room in an elearning environment
| Autor: | Marie Cambone, Annie Gentes |
|---|---|
| Přispěvatelé: | Laboratoire Traitement et Communication de l'Information (LTCI), Télécom ParisTech-Institut Mines-Télécom [Paris] (IMT)-Centre National de la Recherche Scientifique (CNRS), Télécom ParisTech, Centre Norbert Elias (CNELIAS), École des hautes études en sciences sociales (EHESS)-Avignon Université (AU)-Aix Marseille Université (AMU)-Centre National de la Recherche Scientifique (CNRS) |
| Jazyk: | francouzština |
| Rok vydání: | 2013 |
| Předmět: |
User interfaces
Design Computer science Process (engineering) media_common.quotation_subject [SHS.INFO]Humanities and Social Sciences/Library and information sciences Distance education 0211 other engineering and technologies Empathy 02 engineering and technology E-learning [SHS.MUSEO]Humanities and Social Sciences/Cultural heritage and museology Education Control room Human–computer interaction 020204 information systems 0202 electrical engineering electronic engineering information engineering Computer Science (miscellaneous) Semiotics Distance learning 021106 design practice & management media_common Internet Virtual class Virtual learning environment Interactive technology [SDE.ES]Environmental Sciences/Environmental and Society Feeling Smart education User interface |
| Zdroj: | journal of interactive technology and smart education journal of interactive technology and smart education, 2013, 10 (1), pp.31-48 International Journal of Interactive Technology and Smart Education International Journal of Interactive Technology and Smart Education, EmeraldInsight, 2013, 10 (1), pp.31-48. ⟨10.1108/17415651311326437⟩ International Journal of Interactive Technology and Smart Education, 2013, 10 (1), pp.31-48. ⟨10.1108/17415651311326437⟩ |
| ISSN: | 1741-5659 |
| DOI: | 10.1108/17415651311326437⟩ |
| Popis: | PurposeThe purpose of this paper is to focus on the challenge of designing an interface for a virtual class, where being represented together contributes to the learning process. It explores the possibility of virtual empathy.Design/methodology/approachThe challenges are: How can this feeling of empathy be recreated through a delicate staging of location and interactions? How can the feeling of togetherness be organized in a 3D environment without creating a feeling of distraction? What are the tools of empathy in a mediated situation? The authors propose to use the concept of “contradictory semiotic analysis” to describe the design process that taps into visual cultures to build a representation and tools that support users' empathetic interactions. The analysis of designers' work from a semiotic point of view shows that they do not necessarily paint after life but play with different media and representations to build “remediated” situations of use.FindingsThe paper introduces the concept of “control room” elaborated after Manovich's control panel, to describe the visual interface that supports a diversity of points of view, hence supporting mediated empathetic relationships.Originality/valueThe paper answers the design questions: how can the system of representation support the feeling of empathy amongst participants through a delicate staging of space, people and of interactions within this space? How can a participant get, first, a feeling of togetherness and, second, a feeling of empathy with other participants? The design methodology is explained based on a “contradictory semiotic analysis” made of the comparison with similar platforms and with other modalities of empathy in different media. Second, the design proposition is described. Third, the design challenges that this type of production entails are discussed and the difficulties faced during the design process are analyzed. |
| Databáze: | OpenAIRE |
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