Investigating primary school quality using teachers’ self-efficacy and satisfaction

Autor: Skapinaki, Athina, Salamoura, Maria
Přispěvatelé: University of the Aegean
Jazyk: angličtina
Rok vydání: 2020
Předmět:
lcsh:Management. Industrial management
Primary Education Sector
[SHS.EDU]Humanities and Social Sciences/Education
service quality in schools
Bildungswesen Primarbereich
primary school
JEL: A - General Economics and Teaching/A.A2 - Economic Education and Teaching of Economics/A.A2.A20 - General
Arbeitszufriedenheit
ddc:372
ddc:330
I2
ComputingMilieux_COMPUTERSANDEDUCATION
teachers’ job satisfaction
lcsh:HF5410-5417.5
work satisfaction
Grundschule
Lehrer
Qualität
JEL: I - Health
Education
and Welfare/I.I2 - Education and Research Institutions
Greece
teachers’ self-efficacy
lcsh:Marketing. Distribution of products
4. Education
Primary education (elementary education)
Selbstwirksamkeit
Griechenland
P36
JEL: P - Economic Systems/P.P3 - Socialist Institutions and Their Transitions/P.P3.P36 - Consumer Economics • Health • Education and Training • Welfare
Income
Wealth
and Poverty
A20
quality
lcsh:HD28-70
[SHS.GESTION]Humanities and Social Sciences/Business administration
Teachers' self-efficacy
teacher
service marketing triangle
teachers' job satisfaction
self-efficacy
Primar- und Elementarbildung
Zdroj: Journal of Tourism, Heritage & Services Marketing, Vol 6, Iss 1, Pp 17-34 (2020)
Journal of Tourism, Heritage & Services Marketing
Journal of Tourism, Heritage & Services Marketing, Tourlab, the International Hellenic University, 2020, 6 (1), pp.17-24. ⟨10.5281/zenodo.3603340⟩
ISSN: 2529-1947
DOI: 10.5281/zenodo.3603340⟩
Popis: The current study aims to examine the impact of teachers’ job satisfaction and self-efficacy in improving service quality. The results, using clustering, indicated three groups of respondents according to their behavior, as teachers emphasizing on different aspects of marketing: external, interactive and internal marketing. Moreover, factor analysis, revealed that their satisfaction was affected by “Workplace Relationships with the Director and Colleagues”, "Educational Management", "Social Recognition and Professional Development", "Relationships with Parents and Students", "Infrastructure" and "Working Conditions and Nature of Work", while "Class and Students’ Relationships Management" and "Students’ Engagement and Educational Strategies" were influencing parameters of teachers’ self–efficacy.
Databáze: OpenAIRE
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