Change‐oriented patient questionnaires ‐ testing a new method at three departments of ophthalmology
| Autor: | Magnus Tambour, Bengt Jönsson, Ingemar Eckerlund, Anders H. Westlund |
|---|---|
| Rok vydání: | 1997 |
| Předmět: |
Sweden
medicine.medical_specialty business.industry Health Policy media_common.quotation_subject Hospital Departments Validity General Business Management and Accounting Ophthalmology Survey methodology Patient Satisfaction Health Care Surveys Models Organizational Surveys and Questionnaires Health care medicine Humans Customer satisfaction Quality (business) business Quality of Health Care media_common |
| Zdroj: | International Journal of Health Care Quality Assurance. 10:254-259 |
| ISSN: | 0952-6862 |
| DOI: | 10.1108/09526869710191754 |
| Popis: | The use of patient questionnaires has increased widely in recent years. Their purpose, to incorporate patient perspectives into the orientation and design of health care, is, of course, commendable. However, the survey methods themselves have been less adequate, both in terms of validity and reliability, and with respect to the potential for using the results to improve the quality of health care. Presents a pilot study at three departments of ophthalmology in Sweden, involving a new method which meets reasonable demands for validity and reliability, and is explicitly change‐oriented. |
| Databáze: | OpenAIRE |
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