Drawing conclusions about what co-participants know: Knowledge-probing question–answer sequences in new employee orientation lectures
| Autor: | Esa Lehtinen, Piia Mikkola |
|---|---|
| Rok vydání: | 2019 |
| Předmět: |
050101 languages & linguistics
Linguistics and Language lecture keskustelunanalyysi Communication 05 social sciences Knowledge acquisition knowledge-probing question tietämyksenhallinta perehdyttäminen Multimodality Conversation analysis Orientation (mental) työntekijät 0502 economics and business Mathematics education 0501 psychology and cognitive sciences keskusteluanalyysi question-answer sequence Question answer Psychology tietämys new employee orientation multimodaalisuus 050203 business & management |
| Zdroj: | Discourse & Communication. 13:516-538 |
| ISSN: | 1750-4821 1750-4813 |
| DOI: | 10.1177/1750481319847361 |
| Popis: | This study aims to uncover the processes of interaction through which knowledge acquisition in new employee orientation is monitored and controlled. Using video-recordings of orientation lectures as data, the study focuses on question–answer sequences in which the lecturer’s question probes into the state of the employees’ knowledge; in particular, it looks at the third turn of the sequence, in which the lecturer comes to a conclusion concerning the participants’ knowledge. This is shown to be an unavoidably practical accomplishment, which is contingent on both the often ambivalent responses of the participants and the design of the knowledge-probing question. Also, the lecturer orients to being responsible for providing the employees with the necessary knowledge that they do not have. The study contributes to discussion of the interactional organization of knowledge in institutional settings, and it sheds light on the pros and cons of lectures as interactional encounters. |
| Databáze: | OpenAIRE |
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