Academic student satisfaction and perceived performance in the e-learning environment during the COVID-19 pandemic: Evidence across ten countries

Autor: Alpana Mishra, Denilson da Silva Bezerra, Luz María González-Robledo, Beata Dobrowolska, Thais França, Dejan Ravšelj, Sujita Kumar Kar, Adeniyi Francis Fagbamigbe, Belinka González-Fernández, Juan D. Machin-Mastromatteo, Ana-Maria Zamfir, Daniela Raccanello, Aleksander Aristovnik, Alka Obadić, Chinaza Uleanya, Bertil Pires Marques, Giada Vicentini, Oliva Mejía-Rodríguez, Jogymol Kalariparampil Alex, Damijana Keržič, Kornélia Lazányi, Silvana Guadalupe Navarro Jiménez, Lan Umek, MoezAlIslam Faris, Maria Cheraghi, Cristina Mollica, Silvia Mariela Méndez Prado, Fany Inasius, Özlem Yorulmaz, Roxana Pamela Balbontin Alvarado, Florin Lazăr, Nina Tomaževič, Mamun Ur Rashid, João Maroco
Jazyk: angličtina
Rok vydání: 2021
Předmět:
Male
Viral Diseases
Epidemiology
Social Sciences
Academic Skills
Learning and Memory
Medical Conditions
Pandemic
Academic Performance
Medicine and Health Sciences
Psychology
Computer Networks
media_common
Multidisciplinary
Software Engineering
Changeover
Ciências Naturais::Outras Ciências Naturais [Domínio/Área Científica]
academic student satisfaction
e-learning
COVID-19
Professions
Infectious Diseases
Engineering and Technology
Medicine
The Internet
Female
Research Article
Adult
Computer and Information Sciences
Higher education
Adolescent
media_common.quotation_subject
Science
Sample (statistics)
Structural equation modeling
Computer Software
Education
Distance

Human Learning
Learning
Humans
Quality (business)
Pandemics
Medical education
Service quality
Internet
business.industry
SARS-CoV-2
student
satisfaction
COVID-19 pandemic
higher education
Cognitive Psychology
Biology and Life Sciences
Teachers
Covid 19
Instructors
People and Places
Cognitive Science
Population Groupings
business
Neuroscience
Zdroj: PLoS ONE, Vol 16, Iss 10 (2021)
PLoS ONE, Vol 16, Iss 10, p e0258807 (2021)
PLoS ONE
Repositório Científico de Acesso Aberto de Portugal
Repositório Científico de Acesso Aberto de Portugal (RCAAP)
instacron:RCAAP
Popis: The outbreak of the COVID-19 pandemic has dramatically shaped higher education and seen the distinct rise of e-learning as a compulsory element of the modern educational landscape. Accordingly, this study highlights the factors which have influenced how students perceive their academic performance during this emergency changeover to e-learning. The empirical analysis is performed on a sample of 10,092 higher education students from 10 countries across 4 continents during the pandemic’s first wave through an online survey. A structural equation model revealed the quality of e-learning was mainly derived from service quality, the teacher’s active role in the process of online education, and the overall system quality, while the students’ digital competencies and online interactions with their colleagues and teachers were considered to be slightly less important factors. The impact of e-learning quality on the students’ performance was strongly mediated by their satisfaction with e-learning. In general, the model gave quite consistent results across countries, gender, study fields, and levels of study. The findings provide a basis for policy recommendations to support decision-makers incorporate e-learning issues in the current and any new similar circumstances. info:eu-repo/semantics/publishedVersion
Databáze: OpenAIRE