Transformation through Provocation?
| Autor: | Angeliki Tzouganatou, Stavros Vassos, Sara Perry, Akrivi Katifori, Maria Roussou, Sierra McKinney |
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| Rok vydání: | 2019 |
| Předmět: |
Iterative and incremental development
business.industry media_common.quotation_subject 05 social sciences 020207 software engineering 02 engineering and technology 16. Peace & justice computer.software_genre Chatbot Transformation (music) Epistemology Emotional engagement User experience design Participatory design 0202 electrical engineering electronic engineering information engineering Conviction 0501 psychology and cognitive sciences Conversation Sociology business computer 050107 human factors media_common |
| Zdroj: | CHI Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems-CHI 19 Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems -CHI '19 Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems |
| Popis: | Can a chatbot enable us to change our conceptions, to be critically reflective? To what extent can interaction with a technologically 'minimal' medium such as a chatbot evoke emotional engagement in ways that can challenge us to act on the world? In this paper, we discuss the design of a provocative bot, a 'bot of conviction', aimed at triggering conversations on complex topics (e.g. death, wealth distribution, gender equality, privacy) and, ultimately, soliciting specific actions from the user it converses with. We instantiate our design with a use case in the cultural sector, specifically a Neolithic archaeological site that acts as a stage of conversation on such hard themes. Our larger contributions include an interaction framework for bots of conviction, insights gained from an iterative process of participatory design and evaluation, and a vision for bot interaction mechanisms that can apply to the HCI community more widely. |
| Databáze: | OpenAIRE |
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