Outcome following discharge from an ENT out-patient clinic: patient and general practitioner satisfaction
| Autor: | C. A. Milford, G.W.R. Watters |
|---|---|
| Rok vydání: | 1994 |
| Předmět: |
Male
medicine.medical_specialty Attitude of Health Personnel Interprofessional Relations education Personal Satisfaction Ambulatory Care Facilities Out patient clinic Medical care Appointments and Schedules Otolaryngology Patient satisfaction otorhinolaryngologic diseases Humans Medicine Prospective Studies Child Referral and Consultation Aged Patient Care Team Physician-Patient Relations business.industry ENT department Continuity of Patient Care Patient Discharge Treatment Outcome Otorhinolaryngology Patient Satisfaction Family medicine Female Family Practice business Follow-Up Studies |
| Zdroj: | Clinical Otolaryngology. 19:505-508 |
| ISSN: | 1749-4486 1749-4478 |
| DOI: | 10.1111/j.1365-2273.1994.tb01278.x |
| Popis: | Fifty consecutive patients discharged from clinic were assessed by questionnaire at the time of discharge and 6 months later. Each patient's practitioner (GP) was sent a questionnaire at 6 months. On discharge, 12.5% of patients would have preferred another appointment and 7.5% were unhappy at being discharged. After 6 months 14% would have preferred ENT follow-up. Twenty-six per cent of patients said they saw their GP within 6 months of discharge with symptoms related to their initial ENT complaint. From the GP questionnaire the proportion was 31.5%. General practitioners were happy to manage the patients themselves and only one patient was seen again in the ENT department within 6 months. In no case did the GP feel discharge to be premature. Pre-reading of notes leading to an increase in the proportion of patients discharged from ENT clinics does not result in more discharges being premature or inappropriate. The majority of patients and general practitioners are happy for ongoing medical care to be continued without further ENT appointments if the nature of the condition and its long-term management is explained clearly. |
| Databáze: | OpenAIRE |
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