Refinement and validation of a French in‐patient experience questionnaire
| Autor: | François Patrice, Stéphanie Marin‐Pache, Vittoz Jean‐Phillippe, Magali Fourny, José Labarère |
|---|---|
| Rok vydání: | 2004 |
| Předmět: |
Adult
Male medicine.medical_specialty Pediatrics Psychometrics Low education Teaching hospital Cronbach's alpha Patient age Surveys and Questionnaires Patient experience Humans Medicine In patient Hospitals Teaching Test sample Aged Quality Indicators Health Care Aged 80 and over Inpatients Physician-Patient Relations business.industry Health Policy Middle Aged General Business Management and Accounting Patient Satisfaction Health Care Surveys Family medicine Educational Status Single room Female France business |
| Zdroj: | International Journal of Health Care Quality Assurance. 17:17-25 |
| ISSN: | 0952-6862 |
| DOI: | 10.1108/09526860410515909 |
| Popis: | The objective of this study was to check psychometric properties of a French‐language in‐patient experience questionnaire in a test sample different from the development sample. The questionnaire was sent out to 5,736 in‐patients, within two to four weeks of discharge from a teaching hospital of 2,200 beds. Overall 4,095 questionnaires (71.4 per cent) were returned. Of these, 3,879 questionnaires were analyzed. In principal component analysis, seven principal components accounted for 62.4 per cent of the total variance. Cronbach’s alpha coefficient ranged from 0.62 to 0.90, with the exception of the seventh scale (convenience scale, two items, Cronbach=0.39). The overall patient experience score increased with increasing patient age (except for patients older than 65), male sex, low education level, use of a single room, and prior stay in the department. It also differed with respect to patients’ behavioral intentions, answers to an overall satisfaction item, and open‐ended comments. |
| Databáze: | OpenAIRE |
| Externí odkaz: |
|