Challenges and prospects of e-governance in Poland and Spain

Autor:	Marek Wierzbowski, Roberto Galán-Vioque, Eduardo Gamero Casado, Marek Grzywacz, Maciej M. Sokołowski
Rok vydání:	2021
Předmět:	Service quality Process management E-Government Public Administration Process (engineering) media_common.quotation_subject E-governance Computer Science Applications E-Administration Work (electrical) State (polity) Business Administration (government) media_common
Zdroj:	Electronic Government, an International Journal. 17:1
ISSN:	1740-7508 1740-7494
DOI:	10.1504/eg.2021.112941
Popis:	The paper discusses Polish and Spanish experiences related to the introduction in the public administration the latest technological solutions enabling the transition to the state of e-government (e-state). The study identifies legal issues related to the implementation of the e-state model which varies in its forms; it ranges from already implemented to not implemented covering different mediate conditions (satisfactory, correct - but needs improvement, incorrect and requires change). This covers the best solutions regarding the process of implementation: the most effective and efficient (in terms of implementation costs, service quality and burdens for the administration itself) legal, organisational and technological approaches related to e-government. As discussed in the paper, despite an established legal framework on e-administration the implementation of electronic services in Spain is very unsatisfactory; while Poland lacks a clear policy goal on these issues offering ideas, good in theory, which do not work in practice.
Databáze:	OpenAIRE
Externí odkaz:	https://explore.openaire.eu/search/publication?articleId=doi_dedup___::48690016708ef1d1807724df7b240386 https://doi.org/10.1504/eg.2021.112941 Zobrazit plný text záznamu