Incidents reporting: barriers and strategies to promote safety culture

Autor: Patricia de Carvalho Mastroianni, Aline Cristina Passos, Fabiana Rossi Varallo, Tales Rubens de Nadai
Přispěvatelé: Universidade Estadual Paulista (Unesp), Universidade de São Paulo (USP)
Jazyk: angličtina
Rok vydání: 2018
Předmět:
Safety Management
Actitud del Personal de Salud
Attitude of Health Personnel
media_common.quotation_subject
Health Personnel
MEDLINE
Drug-related Side Effects and Adverse Reactions
Efectos Colaterales y Reacciones Adversas Relacionados con Medicamentos
Gestión de la Seguridad
03 medical and health sciences
Patient safety
Pharmacovigilance
0302 clinical medicine
Nursing
Intervention (counseling)
Health care
Risk communication
Humans
Adverse Drug Reaction Reporting Systems
Quality (business)
030212 general & internal medicine
Safety culture
General Nursing
media_common
Patient Care Team
lcsh:RT1-120
Motivation
Risk Management
030505 public health
Medical Errors
lcsh:Nursing
business.industry
Sistemas de Registro de Reacción Adversa a Medicamentos
Seguridad del Paciente
Attitude of the Health Personnel
Hospitals
Farmacovigilancia
Patient Safety
0305 other medical science
business
Psychology
Zdroj: Revista da Escola de Enfermagem da USP, Vol 52, Iss 0 (2018)
Web of Science
Repositório Institucional da UNESP
Universidade Estadual Paulista (UNESP)
instacron:UNESP
Revista da Escola de Enfermagem da USP v.52 2018
Revista da Escola de Enfermagem da USP
Universidade de São Paulo (USP)
instacron:USP
ISSN: 0080-6234
Popis: Made available in DSpace on 2019-10-04T23:10:30Z (GMT). No. of bitstreams: 0 Previous issue date: 2018-01-01. Added 1 bitstream(s) on 2019-10-09T18:34:33Z : No. of bitstreams: 1 S0080-62342018000100443.pdf: 208660 bytes, checksum: 7756403076320153806d10dcf11c92f0 (MD5) Coordenação de Aperfeiçoamento de Pessoal de Nível Superior (CAPES) Fundação de Amparo à Pesquisa do Estado de São Paulo (FAPESP) Programa de Apoio ao Desenvolvimento Cientifico, Faculty of Pharmaceutical Sciences, Universidade Estadual Paulista Objective: The purpose was to identify the barriers of underreporting, the factors that promote motivation of health professionals to report, and strategies to enhance incidents reporting. Method: Group conversations were carried out within a hospital multidisciplinary team. A mediator stimulated reflection among the subjects about the theme. Sixty-five health professionals were enrolled. Results: Complacency and ambition were barriers exceeded. Lack of responsibility about culture of reporting was the new barrier observed. There is a belief only nurses should report incidents. The strategies related to motivation reported were: feedback; educational intervention with hospital staff; and simplified tools for reporting (electronic or manual), which allow filling critical information and traceability of management risk team to improve the quality of report. Conclusion: Ordinary and practical strategies should be developed to optimize incidents reporting, to make people aware about their responsibilities about the culture of reporting and to improve the risk communication and the quality of healthcare and patient safety. Univ Estadual Paulista, Fac Ciencias Farmaceut, Campus Araraquara Rodovia Araraquara Jau,Km 1 S-N, BR-14800903 Araraquara, SP, Brazil Univ Sao Paulo, Fac Med Ribeirao Preto, Dept Cirurgia & Anat, Hosp Estadual Amer Brasiliense, Ribeirao Preto, SP, Brazil Univ Estadual Paulista, Fac Ciencias Farmaceut, Campus Araraquara Rodovia Araraquara Jau,Km 1 S-N, BR-14800903 Araraquara, SP, Brazil CAPES: 014301/2013-00 FAPESP: 2013/10263-9
Databáze: OpenAIRE