Extracting Insights from Experience Designers to Enhance User Experience Design
Autor: | Udo Lindemann, Simon Kremer |
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Rok vydání: | 2016 |
Předmět: |
Focus (computing)
business.industry Computer science Atmosphere (architecture and spatial design) The arts ddc Event management User experience design Emotional design Human–computer interaction New product development Product (category theory) Management of DUXU processes User Experience Emotional De-sign Product Development business |
Zdroj: | Design, User Experience, and Usability: Design Thinking and Methods ISBN: 9783319404080 HCI (16) |
DOI: | 10.1007/978-3-319-40409-7_29 |
Popis: | User Experience (UX) summarizes how a user expects, perceives and assesses an encounter with a product. User Experience Design (UXD) aims at creating meaningful experiences. While UXD is a rather young discipline with-in product development and traditional processes predominate, other disciplines traditionally focus on creating experiences. We engaged with experience de-signers from the fields of arts, movies, sports, music and event management. By analyzing their working processes via interviews and observations we extracted triggers that can possibly lead to outstanding experiences in the original disci-plines as well as in UXD: incorporating and shaping the atmosphere of interac-tion, balancing established new and established aspects, connecting products with attributes of living beings, providing challenge and competition, enabling inductive and multifaceted learning and interaction processes, and using souve-nir artifacts for connecting user and product after usage. |
Databáze: | OpenAIRE |
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