Significance of first flight take-off delays: A case study of a low-cost hub in KL

Autor: Sagaran Gopal
Jazyk: angličtina
Rok vydání: 2022
Předmět:
ISSN: 2394-7322
DOI: 10.5281/zenodo.6957569
Popis: Keeping to the set time for the first flight of the day is important for low-cost operators, otherwise it leads to delay in the return journey and the subsequent ripple effects may lead to cancellation of later flights. This research, therefore, aims to investigate the likelihood of a delay in the first flight of the day by Low-Cost Carriers (LCC) operating out of KLIA2 and how significant those delays are. A sample of 61 first flights of the day operating out of KLIA2 per day was observed for a period of one month using secondary data to study the significance of delays beyond the allowed bench mark being 15 minutes’ delay allowed without being considered as delay. Furthermore, a random selection of 30 passengers were interviewed to understand how they manage waiting time during such delays. A summary and significance test were undertaken to analyze the data for patterns and significance of delays. Research findings confirm that it is indeed a concern; there are often delays confirming the first flight on any given day. There is also a discrete expression of concern on the issue of matches, especially for the first flight of the day, from pilots and latent support for a better system in place. Although the evidence of delay is an issue, the research focused on scheduling as an issue; a match between flight and pilot that is controllable. Other issues could also contribute to delays such as technical problems. The researcher believes that an efficient system is able to reschedule a different combination of flight and pilot within the given 15 minutes’ delay, which is an acceptable norm in this industry if an effective system is in place. Although the current research has not clearly correlated the schedule as an issue for the first flights, there is an indication that it does but not significantly for the current period. If left unchecked, it will become a routine for the operators to believe such delays are norms in this type of business and acceptable to the users, leading to a significant problem in the future. Keywords: First flight delay, Low-Cost Carriers, Flight crew, Flight Schedule. Title: Significance of first flight take-off delays: A case study of a low-cost hub in KL Author: Sagaran Gopal International Journal of Novel Research in Marketing Management and Economics ISSN 2394-7322 Vol. 9, Issue 2, May 2022 - August 2022 Page No: 110-122 Novelty Journals Website: www.noveltyjournals.com Published Date: 03-August-2022 DOI: https://doi.org/10.5281/zenodo.6957570 Paper Download Link (Source) https://www.noveltyjournals.com/upload/paper/Significance%20of%20first%20flight-03082022-3.pdf
International Journal of Novel Research in Marketing Management and Economics, ISSN 2394-7322, Novelty Journals, Website: www.noveltyjournals.com
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Databáze: OpenAIRE
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