Data-driven usability test scenario creation
| Autor: | van Eck, Maikel L., Markslag, Else, Sidorova, Natalia, Brosens-Kessels, Angelique, van der Aalst, Wil M.P., Lárusdóttir, Marta Kristín, Winckler, Marco, Kuusinen, Kati, Palanque, Philippe, Bogdan, Cristian |
|---|---|
| Přispěvatelé: | Process Science |
| Jazyk: | angličtina |
| Rok vydání: | 2019 |
| Předmět: |
Computer science
business.industry User-centered design Process mining Usability 02 engineering and technology Usage data Usability testing Data-driven design 020204 information systems New product development 0202 electrical engineering electronic engineering information engineering 020201 artificial intelligence & image processing Product (category theory) Scenario planning Scenario testing business Software engineering |
| Zdroj: | Human-Centered Software Engineering ISBN: 9783030059088 HCSE Human-Centered Software Engineering-7th IFIP WG 13.2 International Working Conference, HCSE 2018, Revised Selected Papers, 88-108 STARTPAGE=88;ENDPAGE=108;TITLE=Human-Centered Software Engineering-7th IFIP WG 13.2 International Working Conference, HCSE 2018, Revised Selected Papers |
| ISSN: | 0302-9743 |
| Popis: | In this paper, we present a data-driven approach to enable the creation of evidence-based usability test scenarios. By utilising product usage data to create usability test scenarios, we aim to improve the reliability of the test results and to provide better insights into product usability. The approach consists of four elements: the collection of product usage data, the transformation of these data into logs of user activities, the creation of models of user behaviour, and the guided creation of usability test scenarios based on the models. We discuss the challenges that can be encountered when applying this approach based on our experiences with two case studies in product development. We have created a prototype scenario planning tool and performed a preliminary evaluation of the tool with usability engineers working at Philips Healthcare. The evaluation shows that tool-supported evidence-based usability test creation would be valuable in their daily work. |
| Databáze: | OpenAIRE |
| Externí odkaz: |
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