External Procedural Justice: Do Just Supervisors Shape Officer Trust and Willingness to Take the Initiative With the Public?
| Autor: | Maarten Van Craen, Krunoslav Borovec, Irena Cajner Mraović, Robert Peacock, Sanja Kutnjak Ivkovich, Marko Prpić |
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| Rok vydání: | 2021 |
| Předmět: |
business.industry
Work engagement 05 social sciences Procedural justice Public relations Officer Empirical research procedural justice trust work engagement personal initiative Political science Organizational justice 050501 criminology 0501 psychology and cognitive sciences business Law 050104 developmental & child psychology 0505 law |
| Popis: | Decades of empirical research have shaped our understanding of organizational justice in the workplace and public assessments of police procedures on the street, but only recently has a nascent wave of research sought to better understand the role that officer perceptions of supervisory procedural justice play in shaping their (un)fair interactions with the public. The nascent research testing this relationship has focused on the evidence that officer perceptions of trust in the public is a pathway between internal procedural justice and external procedural justice. This article tests the role of trust and a parallel pathway that incorporates the concepts of work engagement and personal initiative in the procedural justice literature. Relying on a survey of 638 Croatian police officers, this study finds that the effect of supervisory procedural justice on officers’ external procedural justice is positive but indirect through a measure of trust in the public and the proposed engagement/initiative mechanism. The implications of these findings for research and police practice are discussed. |
| Databáze: | OpenAIRE |
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