Transcending the silos through project management office: Knowledge transactions, brokerage roles, and enabling factors
| Autor: | Yang Liu, Ali Hadi, Shenxue Li |
|---|---|
| Rok vydání: | 2022 |
| Předmět: |
Knowledge management
business.industry HF5351 Perspective (graphical) Enabling Factors Building and Construction Specific knowledge Experiential learning Knowledge flow Management of Technology and Innovation Strategic management Business and International Management Project management office Knowledge broker business |
| Zdroj: | International Journal of Project Management. 40:142-154 |
| ISSN: | 0263-7863 |
| DOI: | 10.1016/j.ijproman.2021.11.003 |
| Popis: | Organisations often suffer from knowledge flow gaps between operational and strategic management levels, leaving much knowledge trapped within operations’ boundaries. Prior studies viewed the project management office (PMO) as a knowledge broker that can enhance the interaction between these levels. However, they take a single-faceted knowledge brokering perspective that fails to define the specific knowledge brokering roles of the PMO and offer highly fragmentary evidence on the associated enabling factors. To fill this void, we draw on the brokerage theory to develop a comprehensive theoretical framework in which we define specific knowledge brokering roles of the PMO and delineate their enabling factors for facilitating multidirectional knowledge transactions. We elaborate on three sets of knowledge brokering roles, each of which corresponds to one of three categories of knowledge transactions. Our model shows how PMOs can broker knowledge trapped in organisational silos by balancing bottom-up experiential learning with top-down deliberate learning while maintaining horizontal knowledge synchronisation. |
| Databáze: | OpenAIRE |
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