User Experiences and Satisfaction with an Electronic Health Record System

Autor:	Berglind Smaradottir, Rune Fensli
Rok vydání:	2019
Předmět:	Information management Medical education business.industry Usability Work (electrical) User experience design Electronic health record Health care Information system VDP::Medisinske Fag: 700 business Psychology VDP::Teknologi: 500::Informasjons- og kommunikasjonsteknologi: 550 Qualitative research
Zdroj:	Advances in Intelligent Systems and Computing ISBN: 9783030191344 AHFE (21) Advances in Intelligent Systems and Computing
Popis:	Electronic health records have a crucial role for communication and information management in health care organizations. Electronic health records have improved the access to up-dated medical information at the point-of-care, but they have also been linked to usability issues and user problems. This paper presents a study about the user experience among health care professionals regarding an electronic health record system in Norway. Qualitative research methods were used, with interviews and observations made at a university hospital, where 14 clinical end-users of an electronic health record system contributed. The aim was to study the user experiences and the user satisfaction regarding the system. The study concluded that the health care professionals in general were satisfied with the system, but they had to make some work arounds to efficiently carry out care in their daily work practice.
Databáze:	OpenAIRE
Externí odkaz:	https://explore.openaire.eu/search/publication?articleId=doi_dedup___::414b03fd0e8e99c39a086d69ebcb81d0 https://doi.org/10.1007/978-3-030-19135-1_8 Zobrazit plný text záznamu