Popis: |
Creating success in the management of local administrative organizations in Saraburi Province represents the enhancement of people's quality of life, which arises from good governance as well as participation of all stakeholders who cooperate in the development of security in various dimensions, develop capacities at all levels, and reduce inequality towards the development within the framework of the sustainable development goals. However, with the rapid social and economic changes, there are more and more problems occurring to people. Therefore, local government organizations need to develop their capacity for effective public service management. The objectives of this research were to: 1) study levels of public participation, good governance principles, leadership, human resources in the organization, policies and operational strategies, management innovation and success in the management of local administrative organizations in Saraburi Province; 2) examine influences of public participation, good governance principles, leadership, human resources in the organization, policies and operational strategies, and management innovation on the success in the management of local administrative organizations in Saraburi Province; and 3) develop a model for the success in the management of local administrative organizations in Saraburi Province. This research employed a mixed research methodology combining quantitative and qualitative methods. For the quantitative research part, the research sample consisted of 400 residents in Saraburi Province. The sample size was determined based on the criterion of 20 times the observed variables. They were selected via multi-stage sampling. Data were collected with the use of a questionnaire and analyzed with a structural equation model. As for the qualitative research component, in-depth interviews were conducted with 20 key informants consisting of executives of local administrative organizations in Saraburi Province. The findings showed that: 1) public participation, good governance principles, leadership, human resources in the organization, policies and operational strategies, management innovation, and success in the management of local administrative organizations in Saraburi Province were rated at a high level; 2) public participation, good governance principles, leadership, human resources in the organization, policies and operational strategies, and management innovation had an influence on the success in the management of local administrative organizations in Saraburi Province, with a 0.5 level of statistical significance; and 3) the model for the success in the management of local administrative organizations in Saraburi Province, developed by the researcher, was called the 2PILGHS Model, consisting of P (referring to public participation), I (referring to management innovation), L (referring to leadership), P (referring to policies and operational strategies), G (referring to good governance), H (referring to human resources in the organization), and S (referring to success of local administrative organizations in Saraburi Province). The 2PILGHS Model is a model for managing local government organizations through the use of concepts and creative, modern and timely methods aiming to serve people in the area and improve their quality of life. These findings can be applied as a guideline for formulating policies that create sustainable success in the management of local administrative organizations. |