An organization-wide approach for an effective communication system, Part 2
Autor: | Carol Vinci, John R. Ball, Christine Winn, Mary Lou Helfrich Jones, Dorothy Counts |
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Rok vydání: | 1998 |
Předmět: |
Philadelphia
Operational performance Interdepartmental Relations Process management Leadership and Management Computer science Change management General Medicine Planning Techniques Hospital Bed Capacity 500 and over Communications system Organizational performance Organizational Innovation Professional Staff Committees Leadership Accountability Humans Hospital Communication Systems Program Development Hospitals Teaching Program Evaluation |
Zdroj: | The Journal of nursing administration. 28(4) |
ISSN: | 0002-0443 |
Popis: | This is the second article in a two-part series that describes an organization's approach to designing, implementing, and evaluating a communication system. Part 1 of this series, published in the March 1998 issue, focused on the design and implementation of this system. This article addresses the evaluation of outcomes related to identified goals to improve communication flow and decision making on multiple levels and to promote accountability for clinical and operational performance. Implementation strategies involving change management, emergence of issues with related implications, and planned evolution of this system also are discussed for ongoing organizational performance improvement. |
Databáze: | OpenAIRE |
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