Understanding the Boundary Between Information Systems and Organizational Semiotics: POS as Case Study
| Autor: | Emerson Ñahuinlla, Angel F. Navarro, Vladimiro Ibañez, Waldo Ibarra, Wilfredo Soto, Manuel J. Ibarra |
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| Přispěvatelé: | National University Micaela Bastidas of Apurimac, Universidad Nacional del Altiplano (UNAP), Universidad Nacional José María Arguedas (UNAJMA), Universidad Nacional de San Antonio Abad del Cusco (UNSAAC), Kecheng Liu, Keiichi Nakata, Weizi Li, Cecilia Baranauskas, TC 8, WG 8.1 |
| Jazyk: | angličtina |
| Rok vydání: | 2018 |
| Předmět: |
Restaurant
Point of sale Knowledge management business.industry Computer science [SHS.INFO]Humanities and Social Sciences/Library and information sciences 05 social sciences Organizational semiotics computer.software_genre Field (computer science) Boundary (real estate) Information system Task (project management) Point of Sale Conceptual design Proof of concept 0502 economics and business Semiotics 050211 marketing [INFO]Computer Science [cs] business computer 050212 sport leisure & tourism |
| Zdroj: | IFIP Advances in Information and Communication Technology 18th International Conference on Informatics and Semiotics in Organisations (ICISO) 18th International Conference on Informatics and Semiotics in Organisations (ICISO), Jul 2018, Reading, United Kingdom. pp.3-11, ⟨10.1007/978-3-319-94541-5_1⟩ IFIP Advances in Information and Communication Technology ISBN: 9783319945408 ICISO |
| DOI: | 10.1007/978-3-319-94541-5_1⟩ |
| Popis: | Part 1: Organisational Semiotics: Theory and Application; International audience; Information systems have played an important role in organizations, especially in the business field. Organizational semiotics is one of the social technical approaches that considers information through the signs, norms or activities performed within an organization. This paper proposes a conceptual design of the boundary between information systems and organizational semiotics. To perform this task, a Point of Sale (POS) information system for a restaurant was developed as a case study in Apurimac Peru. The system allows the waiter to customize the food and drink orders. To validate this proposal three type of techniques were performed: document review, observation and interview. Also participated in the proof of concept the following people: waiter, customer, owner, cashier and cook. The collected results highlight the three layers and the morphology in the restaurant information system linked to organizational semiotics. |
| Databáze: | OpenAIRE |
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