Rapid telehealth implementation into an otolaryngology practice during the COVID ‐19 pandemic
| Autor: | Ryan Bowman, Arun Sharma, Pardis Javadi, Evans Mutua, Marissa L. Butcher, Stacie Gregory, Sandra L. Ettema, Matthew D. Johnson, Brendan C. Stack, Dana L. Crosby |
|---|---|
| Rok vydání: | 2021 |
| Předmět: |
medicine.medical_specialty
RD1-811 Coronavirus disease 2019 (COVID-19) telehealth education novel coronavirus Telehealth Subspecialty COVID‐19 Pandemic Medicine health care economics and organizations Original Research Response rate (survey) business.industry General Medicine Odds ratio Confidence interval COMPREHENSIVE (GENERAL) OTOLARYNGOLOGY Otorhinolaryngology RF1-547 Family medicine otolaryngology Surgery business |
| Zdroj: | Laryngoscope Investigative Otolaryngology, Vol 6, Iss 3, Pp 386-393 (2021) Laryngoscope Investigative Otolaryngology |
| ISSN: | 2378-8038 |
| DOI: | 10.1002/lio2.552 |
| Popis: | Report outcomes of rapid implementation of telehealth across an academic otolaryngology‐head and neck surgery department during the COVID‐19 pandemic This is a retrospective, single‐institution study of rapid deployment of telehealth during the COVID‐19 pandemic Characteristics of patients were compared between those who agreed and those who declined telehealth care Reasons for declining telehealth visits were ascertained Characteristics of telehealth visits were collected and patients were asked to complete a post‐visit satisfaction survey There was a 68% acceptance rate for telehealth visits In multivariable analysis, patients were more likely to accept telehealth if they were being seen in the facial plastics subspecialty clinic (odds ratio [OR] 59 55, 95% confidence interval [CI] 2 21‐1607 52;P = 015) compared to the general otolaryngology clinic Patients with Medicare (compared to commercial insurance) as their primary insurance were less likely to accept telehealth visits (OR 0 10, 95% CI 0 01‐0 77;P = 027) Two hundred and thirty one patients underwent telehealth visits;most visits (69%) were for established patients and residents were involved in 38% of visits There was an 85% response rate to the post‐visit survey On a scale of one to ten, the median satisfaction score was 10 and 99% of patients gave a score of 8 or higher Satisfaction scores were higher for new patient visits than established patient visits (P = 020) Rapid implementation of telehealth in an academic otolaryngology‐head and neck surgery department is feasible There was high acceptance of and satisfaction scores with telehealth 3 [ABSTRACT FROM AUTHOR] Copyright of Laryngoscope Investigative Otolaryngology is the property of Wiley-Blackwell and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission However, users may print, download, or email articles for individual use This abstract may be abridged No warranty is given about the accuracy of the copy Users should refer to the original published version of the material for the full abstract (Copyright applies to all Abstracts ) |
| Databáze: | OpenAIRE |
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