The impact of e-service quality and ease of use of e-customer relationship management: a study of mobile phone services in Jordan
| Autor: | Bilal Ali Yaseen Al Nassar |
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| Rok vydání: | 2021 |
| Předmět: | |
| Zdroj: | International Journal of Electronic Customer Relationship Management. 13:146 |
| ISSN: | 1750-0672 1750-0664 |
| DOI: | 10.1504/ijecrm.2021.120345 |
| Databáze: | OpenAIRE |
| Externí odkaz: |
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