2. Interviewing and advising

Autor: Marcus Keppel-Palmer, Andrew Boon, Julian Webb, Mike Maughan, Caroline Maughan
Rok vydání: 2019
Předmět:
Zdroj: Lawyers' Skills
Popis: This chapter discusses the skills of interviewing and advising clients. It covers the purpose of interviews; the importance of non-verbal communication; preparing for initial client interviews; the WASP approach; listening and questioning techniques; providing appropriate advice and information; and establishing a professional relationship with the client.
Databáze: OpenAIRE