Organizational efficiency and co-worker incivility: a cross-national study of nurses in the USA and Italy
| Autor: | Lydia E. Hamblin, Daniela Converso, Sara Viotti, Judith E. Arnetz, Gloria Guidetti |
|---|---|
| Jazyk: | angličtina |
| Rok vydání: | 2018 |
| Předmět: |
Adult
Male cross-national study Leadership and Management Psychological intervention Nurses Sample (statistics) Intention Nurse Administrator Efficiency Organizational Article workload 03 medical and health sciences intention to leave co-worker incivility Nursing Negatively associated Surveys and Questionnaires 0502 economics and business Humans Interpersonal Relations Nursing management co-worker incivility conservation of resource theory cross-national study intention to leave organisational efficiency workload organisational efficiency 030504 nursing 05 social sciences Bullying Workload Middle Aged United States Incivility Italy Female Self Report 0305 other medical science Psychology 050203 business & management conservation of resource theory Cross national |
| Popis: | AIM: To examine the relationship of co-worker incivility with organisational efficiency, workload and intention to leave in nursing samples from two different countries, the USA and Italy. BACKGROUND: Organisational efficiency has received little attention as a possible correlate of co-worker incivility in the nursing management literature. Studies on co-worker incivility have primarily been carried out in North America and no cross- national studies are available. METHOD: Data were collected by a self-report questionnaire involving nurses from the USA (n = 341) and Italy (n = 313). FINDINGS: Organisational efficiency was negatively associated with workload, co-worker incivility and intention to leave in both samples. The path from co-worker incivility to intention to leave was also positive and significant in both samples. Workload was positively associated with co-worker incivility and intention to leave in the US sample, but not in the Italian sample. CONCLUSION: The present study suggests that organisational efficiency is central to understanding both co-worker incivility and intention to leave among nurses. IMPLICATIONS FOR NURSING MANAGEMENT: Nurse administrators should adopt interventions aimed at fostering organisational efficiency in an effort to reduce nurse co-worker incivility. |
| Databáze: | OpenAIRE |
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